Custodial Services Surrey

Custodial Services Surrey

Green cleaning

This approach not only lessens the environmental impact but also reduces clutter in your storage areas. Learn more about Custodial Services Surrey here When clients or customers step into your business, the cleanliness of your surroundings forms their first impression. Learn more about Professional Janitorial Service in Surrey BC here. They've also embraced energy-efficient equipment, slashing energy use while still delivering top-notch results. They recognize that a one-size-fits-all approach doesn't cut it when it comes to cleaning services.
This company doesn't stop at using green products; it extends its eco-conscious ethos by participating in local environmental projects and events. Should your situation evolve – maybe you're scaling up operations or need additional services – they're ready to adjust their offerings. Whether it's a small office needing light dusting and vacuuming or a large corporate complex requiring deep cleaning and sanitation, they've got you covered.
The team's training ensures they use the right amount of cleaning products, reducing waste, and minimizing water usage without compromising on quality. From the kitchen to the dining area, our team's meticulous attention to detail ensures that every corner meets health and safety standards. As you consider the importance of maintaining a clean and healthy space, especially in these times, understanding how Twin Phoenix tailors its services to meet specific needs could be the key to unlocking a refreshed and revitalized environment.
Their commitment extends to recycling and waste reduction strategies. It's a win-win for everyone involved. Green cleaning Their commitment to using advanced cleaning technologies, coupled with a team of professional and courteous staff, sets a new standard in the industry.

Their team works diligently to provide exceptional service that adds value to your business. Their commitment to eco-friendliness is not just a trend but a testament to their dedication to the health of our planet and the spaces we inhabit. Additionally, their professional staff are trained to handle a variety of cleaning tasks, from the mundane to the most stubborn stains. Vacuum cleaner Cleaner They ensure your needs aren't only met but exceeded, proving that tailored services are at the heart of their success. They're not just cleaning; they're enhancing your environment, ensuring it's not only spotless but also conducive to your activities.
This not only enhances the immediate environment but also instills a sense of pride and responsibility among residents. Whether it's a retail store requiring daily upkeep or an office space needing weekly deep cleans, they've got you covered. Ultrasonic cleaning You'll appreciate their attention to detail and their commitment to providing a service that feels personal and is efficient. This means you can easily relay any specific requests, report issues as they arise, or simply check in on the progress of your cleaning plan.
Choosing Twin Phoenix means you're not just getting a clean office or workspace; you're also contributing to a healthier planet. Read more about Custodial Services Surrey here If your needs change or you want to adjust your services, they're just a call away. As you consider the implications of such forward-thinking practices in the janitorial industry, you might wonder how these methods compare to conventional cleaning techniques, and what the broader benefits to the community and environment could be. Diving deeper into their offerings, Twin Phoenix's janitorial services extend well beyond the basics, incorporating advanced cleaning techniques and customized solutions to meet all your needs.
This approach ensures that your space isn't only spotless but also contributes to a healthier environment. This personalized service hasn't only won us the loyalty of our diverse clientele but also solidified our reputation as Surrey's go-to janitorial service provider.

Cleanroom

  • Robotic vacuum cleaner
  • Exterior cleaning
  • dry cleaning
  • Self-cleaning oven
  • carpet cleaning
  • Parts cleaning
  • Tube cleaning
  • Cleaner
  • Wet cleaning
  • Pot washing
  • Commercial cleaning
  • Roof cleaning
  • Sanitization
  • Broom
  • washing
  • List of cleaning tools
  • Floor cleaning
  • Megasonic cleaning
  • mop bucket cart
Instead, we listen to your needs, assess your space, and create a cleaning plan that aligns perfectly with your operational hours and specific cleaning needs. They're not just talking the talk; they're walking the walk by choosing environmentally friendly cleaning products that are less harmful to the planet.

Surrey Facility Cleaning

Entity Description Source
Surrey, British Columbia Surrey, BC is one of the largest cities in Metro Vancouver, known for its rapid growth, diverse population, and balance of urban centers and natural spaces. source
Carpet cleaning Carpet cleaning is the process of removing dirt, stains, and allergens from carpets through methods such as hot water extraction, dry cleaning, or steam cleaning. source
Window cleaner A window cleaner is a professional or product used to clean glass surfaces on buildings, ensuring clarity and removing dirt, streaks, and residue. source
Steam cleaning Steam cleaning uses vaporized water at high temperatures to sanitize and remove dirt, bacteria, and grime from carpets, upholstery, and hard surfaces. source
Dry cleaning Dry cleaning is a cleaning process for clothing and textiles that uses chemical solvents rather than water to remove stains and soil. source
Pressure washing Pressure washing involves using high-pressure water spray to remove dirt, mold, grime, and paint from surfaces like buildings, vehicles, and concrete. source
Sustainable products Sustainable products are goods designed and produced with minimal environmental impact, emphasizing renewable materials, reduced waste, and eco-friendly manufacturing. source
Microfiber Microfiber is a synthetic fiber finer than one denier, commonly used in cleaning cloths due to its ability to trap dust, dirt, and moisture effectively. source
Customer satisfaction Customer satisfaction measures how well a company’s products or services meet or exceed customer expectations, serving as a key metric for business success. source
Customer experience Customer experience (CX) refers to the overall perception and emotional response a customer has from all interactions with a business or brand. source

Day Porter Services Surrey

In the 1980s and 1990s, the city witnessed unprecedented growth, as people from different parts of Canada and the world, particularly Asia, began to make the municipality their home. In 2013, it was projected to surpass the city of Vancouver as the most populous city in BC within the following 10 to 12 years.

Daily Janitorial Services Surrey

Nearby Tourist Attractions

Cliff Falls

Tourist attraction, Park, Scenic spot
Cliff Falls, Maple Ridge, BC V4R 1E3

Town Centre Park

Tourist attraction, Stadium, Tennis club, Park
Town Centre Park, 1299 Pinetree Wy, Coquitlam, BC V3B 7S4
Sports & recreation area featuring a trout-stocked lake, ball fields, playground & amphitheatre.

Coquitlam Crunch Trail

Tourist attraction, Hiking area
Coquitlam Crunch Trail, 2635 Runnel Dr, Coquitlam, BC V3E 1S3
Steep hiking & fitness trail to a 794-foot plateau with more than 890 steps & exercise equipment.

Como Lake Park

Tourist attraction, Park
Como Lake Park, 700 Gatensbury St, Coquitlam, BC V3J 5G8
Snug urban green space with a lakeside trail, a play structure, sports fields & a picnic area.

Nicomekl Portage Park

Tourist attraction, Memorial park
Nicomekl Portage Park, 3652 Elgin Rd, Surrey, BC V4P 2A3


Citations and other links

School Cleaning Surrey

That's why each team member is carefully vetted and undergoes rigorous background checks. Twin Phoenix also considers your business hours, preferring to work in a way that causes the least disruption. You won't have to worry about the routine tasks of cleaning, allowing you to focus on what matters most in your life or business. However, Twin Phoenix opts for green products that are much safer, reducing the risk of allergies, asthma, and other health issues. It's not just about making your space look good; it's about creating an environment where wellness and cleanliness go hand in hand.

This shift in consumer preference has set the stage for Twin Phoenix, a janitorial service company, to redefine the standards of cleanliness in the local industry. Firstly, we implement strict recycling protocols. You're also contributing to a larger movement towards sustainability. mop This thoughtful approach has fostered a healthier, safer space for students and staff alike.

You won't find a one-size-fits-all approach here. They're not just cleaners; they're specialists who've mastered the art and science of maintaining commercial spaces. Starting with Twin Phoenix Building Maintenance isn't just about hiring a janitorial service. Behind their success is a team of professionals whose expertise and dedication to client satisfaction are unmatched.

You'll find that we're not just about using green products; we're about creating a comprehensive approach that reduces waste from the get-go. This means they're not only efficient but also incredibly thorough. They're optimizing cleaning routes and schedules to minimize their carbon footprint, proving you can maintain high standards without wasting resources. Carbon dioxide cleaning You're constantly seeking a balance between quality, cost, and reliability, and this company seems to strike that harmonious chord.

School Cleaning Surrey
Restroom Cleaning Surrey

Restroom Cleaning Surrey

It's this commitment to maintaining high standards that sets them apart and makes them the go-to choice for professional janitorial services in Surrey. In addition to top-notch service, you'll find Twin Phoenix offers competitive pricing that fits within your budget. The answers lie ahead, and they might just redefine your expectations for what a cleaning service can achieve. It's not just about making spaces look good; it's about creating an environment that feels genuinely cared for, which is exactly what you experience with their services. Whether it's a one-time deep clean or a regular maintenance visit, they're there with a friendly smile and the expertise to get the job done right.

Moreover, their reputation for prompt and efficient service means you're not left waiting or wanting. Spray-and-vac cleaning By choosing Twin Phoenix, you're partnering with a team that puts the planet first, employing equipment that aligns with our shared values of sustainability and responsibility. That's exactly what you get with Phoenix Building Maintenance. spring cleaning They've also revolutionized their cleaning processes to conserve water and reduce waste, ensuring that their operations have a minimal ecological footprint.

At Twin Phoenix, the excellence of our janitorial services isn't just about advanced technology; it's equally due to our dedicated professional team. This commitment ensures they're not just doing their job; they're providing a service tailored to your unique needs. Our professionals aren't just cleaners; they're specialists in their own right, equipped with the knowledge to use the latest cleaning innovations effectively. Cleanroom Their team is equipped to handle daily, weekly, or monthly cleaning schedules, ensuring your environment is always welcoming and hygienic.

If you're curious about how Twin Phoenix has earned the trust of Surrey's bustling business community, and how their eco-friendly practices and advanced cleaning techniques could benefit your own operation, you'll find the answers intriguingly beneficial. These products, paired with advanced cleaning technologies, underscore their dedication to delivering superior janitorial services while being mindful of environmental impacts. Plus, if your needs change over time, they're flexible enough to adapt their services, ensuring you're always getting the best value and the most effective clean. These testimonials underscore Twin Phoenix Building Maintenance's dedication to providing high-quality, customized janitorial services that meet the diverse needs of Surrey properties, confirming their reputation as a trusted partner in facility maintenance.

Building Maintenance Cleaning Surrey

Our team is equipped to handle everything from daily cleaning routines to deep cleaning projects with precision and care. Once you've made contact, Twin Phoenix will schedule a consultation at your convenience. soap When you're choosing a janitorial service in Surrey, the quality of the staff is just as important as the cleaning technologies and methods they use. Moreover, Twin Phoenix's commitment to green cleaning extends beyond just the products they use. Twin Phoenix rises to the challenge, adapting their methodologies and employing specific equipment or cleaning agents as necessary.

Well, when you choose Twin Phoenix for your building maintenance, you're not just getting a clean space. This technology ensures that disinfectants cover surfaces more thoroughly, even reaching those hard-to-get areas, which is crucial in today's health-conscious world. Cleaning symbiosis Beyond their unmatched cleaning expertise, they also offer services uniquely designed to meet the specific needs of each client. From the high-touch areas that collect germs to the hard-to-reach spots that often go unnoticed, we've got it covered.

Twin Phoenix doesn't just clean; they tailor their services to meet the unique needs of each client, ensuring a level of personalized care that sets them apart. We listen, we adapt, and most importantly, we care about what matters to you. If you're facing an unexpected mess or need urgent cleaning assistance, they're just a call away, ready to adjust their schedules to meet your immediate needs. You'll find their team using electrostatic sprayers for an even and comprehensive disinfection, a method that's especially effective in fighting the spread of viruses.

They understand that your business needs to maintain cleanliness and professionalism without compromising your budget. They don't stop at just using green products. Through these efforts, you're not just getting a clean space; you're contributing to a cleaner planet. You'll appreciate that Twin Phoenix isn't just about using eco-friendly products.

Building Maintenance Cleaning Surrey
Daily Office Cleaning Surrey
Daily Office Cleaning Surrey

With their professional and courteous team, you're not just hiring a janitorial service; you're partnering with a company that cares about your satisfaction. It's all about doing more with less, ensuring that resources are used as effectively as possible. It's a balance that's not easy to achieve, but they've managed to find the sweet spot. Unlike traditional materials, microfiber captures more dust, dirt, and microbes, significantly reducing the need for chemical cleaners. What sets Twin Phoenix Building Maintenance apart is their willingness to tailor services to your specific needs.

Twin Phoenix also employs HEPA filter vacuums, capturing up to 99.97% of airborne particles, including allergens and pathogens. Whether you're concerned about high-traffic areas that need more frequent attention or specialized spaces that require particular care, we've got you covered. You're not just hiring a cleaning service; you're partnering with a team that understands the unique demands of different industries. What's more, they're responsive and reliable.

You can rest easy knowing you're in safe, respectful hands. Moreover, Twin Phoenix conducts regular audits of their work, adhering to strict quality control measures. Twin Phoenix believes in proactive communication, too. Understanding that every space has its unique challenges and requirements, they've ditched the cookie-cutter strategy.

Twin Phoenix also employs methods that reduce water waste and lower their carbon footprint. We've also adopted HEPA-filter vacuums that capture up to 99.97% of airborne particles, including pollutants and allergens, making your environment healthier to breathe in. Let them take the hassle out of keeping your workplace spotless, so you can focus on what you do best. Mop After an initial consultation, where they'll assess your property and listen to your concerns, they'll craft a cleaning schedule that fits like a glove.

Warehouse Equipment Cleaning Surrey

This team isn't just about getting the job done; they're about finding the right solutions that fit your specific needs. That's why they've implemented a rigorous training program for their staff, ensuring that each team member is up to date with the latest cleaning techniques and safety protocols. Because when you choose Twin Phoenix, you're opting for a cleaner that doesn't just care about the present moment but is deeply invested in the future of our planet. While prioritizing the planet's health with their eco-friendly practices, Twin Phoenix also ensures your experience is unmatched by offering exceptional customer service. Choosing Twin Phoenix Building Maintenance means you're not just hiring a cleaning service; you're partnering with a team that brings expertise, reliability, and a commitment to excellence to every job.
This blend of professional dedication and personal integrity is what sets Twin Phoenix apart, making us Surrey's trusted cleaning experts.

Maid

  1. wet wipe
  2. Carpet cleaning
  3. Hygiene
  4. Cleanliness
  5. Acoustic cleaning
  6. Pressure washing
  7. List of cleaning companies
  8. Robotic vacuum cleaner
  9. Exterior cleaning
  10. dry cleaning
  11. Self-cleaning oven
  12. carpet cleaning
  13. Parts cleaning
  14. Tube cleaning
  15. Cleaner
  16. Wet cleaning
  17. Pot washing
Our commitment to your happiness drives us to deliver unparalleled service, making us Surrey's go-to for trusted cleaning excellence. You'll appreciate their flexibility and dedication to meeting your specific needs. Once the assessment is done, they'll provide you with a transparent quote, free from hidden charges or surprise fees.
That's the Twin Phoenix difference. They conduct regular quality checks and welcome your feedback to ensure their services meet your high expectations. Whether you're running a bustling office, managing a retail outlet, or taking care of a residential building, Twin Phoenix understands that each space has its own set of challenges and requirements. This expertise is particularly important in commercial settings, where a clean space can influence customer perceptions and employee productivity.
Instead, they sit down with you, listen to your requirements, and then tailor a cleaning and maintenance plan that fits just right. With their beyond basic cleaning, you're assured a spotless, welcoming space that reflects well on you and your commitment to quality. You won't find hidden fees or unexpected charges. They're reliable, they're thorough, and they're always striving to exceed your expectations.

Explore Custodial Services Surrey here Maid
Warehouse Equipment Cleaning Surrey
A cleaner sweeping the floor of a parking garage in Atlanta, Georgia.
Janitorial closet in Elko, Nevada, United States

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.

According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]

Cleaner cleaning the footpath in Abu Dhabi, UAE.

Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.

Etymology

[edit]

The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]

Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]

Demography

[edit]

Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.

In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]

Pay scale

[edit]

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]

Outsourcing

[edit]

Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:

  • Basic cleaning tasks are standardised, with little variation among different enterprises.
  • The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop.
  • Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work.
  • Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from economies of scale.
  • If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.

Occupation classification: types of cleaning operatives

[edit]
A train cleaner at work in London, 1918

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.

For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]

  • 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning."[14]
  • 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support."[14]
  • 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles."[14]
  • 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials."[14]
  • 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[14]
  • 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems."[14]
  • 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring."[14]
  • 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day."[14]
  • 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials."[14]
  • 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition."[14]
  • 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment."[14]
  • 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations."[14]
  • 9129 - Other cleaning workers: cleaning workers not classified[14]

In addition:

  • 9112.1 - Aircraft Groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories."[14]
  • 8157.1.1 - Laundry ironer: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly."[14]
  • 9129.3 - Swimming Facility Attendant: "Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility."[15]
  • 9129.2 Sewerage Cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[16]
  • Charity / free social cleaning: Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage.
  • Cleaning by convicts: Cleaning is sometimes done by convicts for rehabilitation or leniency purposes; cleaning as a substitute punishment. However, on the other hand in some cases, cleaners are checked against criminal records.[17]

Office cleaning

[edit]

Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:

  • watering plants (pruning as well)
  • cleaning sinks, refrigerators, microwave ovens, toasters in office kitchens, and clearing recycling / garbage bins
  • dusting furniture, computer equipment (monitors and desk area, but excluding keyboards), and tables

Occupational tasks

[edit]

Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:

Typical cleaning equipment

[edit]

The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.

in addition: ladder, rake, bags for leaves.

Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:

Hazards

[edit]

The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.

In addition: On the whole it is not recommended to perform this work for a person with severe allergies.

Working conditions

[edit]

The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.

See also

[edit]

References

[edit]
  1. ^ "Cambridge Dictionary - Cleaner". www.dictionary.cambridge.org. Retrieved 2023-04-14.
  2. ^ a b "Collinsdictionary - cleaner". www.collinsdictionary.com/. Retrieved 2023-04-14.
  3. ^ "Definition of cleaner | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.
  4. ^ "Working at height whilst window cleaning". Health and Safety Executive. 9 May 2022.
  5. ^ janitor, Wiktionary, 2021-08-31, retrieved 2022-01-02
  6. ^ a b "janitor". Online Etymology Dictionary. Retrieved 2022-01-02.
  7. ^ Weltin, Dan (2010-05-21). "Immigration Reform: There's Always An Excuse". Cleanlink.com. Retrieved 2011-11-13.
  8. ^ Mollenkamp, Becky (2011-04-11). "Illegal Subcontracting Bad Apples: Illegal subcontracting's continuing impact on the BSC industry". Cleanlink.com. Retrieved 2011-04-11.
  9. ^ Ridgely, Lisa (2010-03-01). "Overdue Diligence: How BSCs can avoid hiring legal workers". Cleanlink.com. Retrieved 2010-04-01.
  10. ^ Miriam, Jordan (2011-08-15). "Immigration Audits Drive Illegal Workers Underground: ABM Caught for Employing illegal immigrants". online.wsj.com. Retrieved 2011-08-15.
  11. ^ Data from the employers' organisation in The Netherlands provided by EU-OSHA's Focal Point Literature review - The occupational safety and health of cleaning workers EU-OSHA - European Agency for Safety and Health at Work
  12. ^ "Janitors and Building Cleaners". Bureau of Labor Statistics. Retrieved 2024-07-22.
  13. ^ Torrington, Derek; Hall, Laura; Taylor, Stephen (2008). Contracts, Contractors and Consultants. Financial Times Prentice Hall. ISBN 9780273710752.
  14. ^ a b c d e f g h i j k l m n o p "European Skills, Competences, Qualifications and Occupations". European Union. Retrieved 2023-04-14.
  15. ^ "swimming facility attendant". esco.ec.europa.eu. Retrieved 2025-03-27.
  16. ^ "sewerage cleaner". esco.ec.europa.eu. Retrieved 2025-03-27.
  17. ^ "Government of the United Kingdom" (PDF). Government of the United Kingdom. Retrieved 2023-04-14.
  18. ^ "Janitors and Building Cleaners : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics".
  19. ^ Morreale, Don (July 6, 2012). "Crime Scene Cleaners mops up after mayhem". The Denver Post. Archived from the original on April 8, 2013.
  20. ^ Facts about Crime Scene Cleaners! by Documents & Resources for Small Business Professionals DOCSTOC News Source, Fed 12, 2013
  21. ^ "Definition of maid | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.

Further reading

[edit]

 

A cleaner sweeping the floor of a parking garage in Atlanta, Georgia.
Janitorial closet in Elko, Nevada, United States

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.

According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]

Cleaner cleaning the footpath in Abu Dhabi, UAE.

Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.

Etymology

[edit]

The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]

Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]

Demography

[edit]

Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.

In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]

Pay scale

[edit]

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]

Outsourcing

[edit]

Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:

  • Basic cleaning tasks are standardised, with little variation among different enterprises.
  • The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop.
  • Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work.
  • Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from economies of scale.
  • If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.

Occupation classification: types of cleaning operatives

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A train cleaner at work in London, 1918

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.

For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]

  • 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning."[14]
  • 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support."[14]
  • 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles."[14]
  • 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials."[14]
  • 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[14]
  • 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems."[14]
  • 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring."[14]
  • 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day."[14]
  • 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials."[14]
  • 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition."[14]
  • 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment."[14]
  • 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations."[14]
  • 9129 - Other cleaning workers: cleaning workers not classified[14]

In addition:

  • 9112.1 - Aircraft Groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories."[14]
  • 8157.1.1 - Laundry ironer: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly."[14]
  • 9129.3 - Swimming Facility Attendant: "Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility."[15]
  • 9129.2 Sewerage Cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems."[16]
  • Charity / free social cleaning: Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage.
  • Cleaning by convicts: Cleaning is sometimes done by convicts for rehabilitation or leniency purposes; cleaning as a substitute punishment. However, on the other hand in some cases, cleaners are checked against criminal records.[17]

Office cleaning

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Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:

  • watering plants (pruning as well)
  • cleaning sinks, refrigerators, microwave ovens, toasters in office kitchens, and clearing recycling / garbage bins
  • dusting furniture, computer equipment (monitors and desk area, but excluding keyboards), and tables

Occupational tasks

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Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:

Typical cleaning equipment

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The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.

in addition: ladder, rake, bags for leaves.

Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:

Hazards

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The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.

In addition: On the whole it is not recommended to perform this work for a person with severe allergies.

Working conditions

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The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.

See also

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References

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  1. ^ "Cambridge Dictionary - Cleaner". www.dictionary.cambridge.org. Retrieved 2023-04-14.
  2. ^ a b "Collinsdictionary - cleaner". www.collinsdictionary.com/. Retrieved 2023-04-14.
  3. ^ "Definition of cleaner | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.
  4. ^ "Working at height whilst window cleaning". Health and Safety Executive. 9 May 2022.
  5. ^ janitor, Wiktionary, 2021-08-31, retrieved 2022-01-02
  6. ^ a b "janitor". Online Etymology Dictionary. Retrieved 2022-01-02.
  7. ^ Weltin, Dan (2010-05-21). "Immigration Reform: There's Always An Excuse". Cleanlink.com. Retrieved 2011-11-13.
  8. ^ Mollenkamp, Becky (2011-04-11). "Illegal Subcontracting Bad Apples: Illegal subcontracting's continuing impact on the BSC industry". Cleanlink.com. Retrieved 2011-04-11.
  9. ^ Ridgely, Lisa (2010-03-01). "Overdue Diligence: How BSCs can avoid hiring legal workers". Cleanlink.com. Retrieved 2010-04-01.
  10. ^ Miriam, Jordan (2011-08-15). "Immigration Audits Drive Illegal Workers Underground: ABM Caught for Employing illegal immigrants". online.wsj.com. Retrieved 2011-08-15.
  11. ^ Data from the employers' organisation in The Netherlands provided by EU-OSHA's Focal Point Literature review - The occupational safety and health of cleaning workers EU-OSHA - European Agency for Safety and Health at Work
  12. ^ "Janitors and Building Cleaners". Bureau of Labor Statistics. Retrieved 2024-07-22.
  13. ^ Torrington, Derek; Hall, Laura; Taylor, Stephen (2008). Contracts, Contractors and Consultants. Financial Times Prentice Hall. ISBN 9780273710752.
  14. ^ a b c d e f g h i j k l m n o p "European Skills, Competences, Qualifications and Occupations". European Union. Retrieved 2023-04-14.
  15. ^ "swimming facility attendant". esco.ec.europa.eu. Retrieved 2025-03-27.
  16. ^ "sewerage cleaner". esco.ec.europa.eu. Retrieved 2025-03-27.
  17. ^ "Government of the United Kingdom" (PDF). Government of the United Kingdom. Retrieved 2023-04-14.
  18. ^ "Janitors and Building Cleaners : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics".
  19. ^ Morreale, Don (July 6, 2012). "Crime Scene Cleaners mops up after mayhem". The Denver Post. Archived from the original on April 8, 2013.
  20. ^ Facts about Crime Scene Cleaners! by Documents & Resources for Small Business Professionals DOCSTOC News Source, Fed 12, 2013
  21. ^ "Definition of maid | Dictionary.com". www.dictionary.com. Retrieved 2023-04-14.

Further reading

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Frequently Asked Questions

Twin Phoenix ensures your business's security and privacy by using background-checked cleaners, implementing strict access protocols, and closely monitoring cleaning operations. They're committed to safeguarding your premises while delivering top-notch cleaning services.

If you have an unexpected cleaning emergency or need something outside your normal plan, Twin Phoenix quickly adapts. They'll adjust their schedule to accommodate your request, ensuring your space is always at its best.

Yes, all of Twin Phoenix's cleaning staff are background checked and insured, ensuring your safety and security. You don't have to worry about who's entering your space, whether it's your home or business.